SignsIRL Privacy Policy
SignsIRL, Inc. and its affiliates, subsidiaries, successors, and assigns (“SignsIRL,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, applications, marketplace, software, communications, forms, maps, payment tools, listing tools, campaign tools, support services, and related services.
This Privacy Policy applies to Hosts, Advertisers, Scouts, agencies, property owners, business users, visitors, account holders, and other users of the SignsIRL services.
By using SignsIRL, creating an account, submitting a Listing, requesting a Campaign, submitting a Scout location, uploading Creative, contacting us, or otherwise using our services, you agree to this Privacy Policy.
1. Overview of SignsIRL
SignsIRL is a marketplace that connects people and businesses with unused or underused real-world visibility to advertisers who want to place temporary physical advertising, sponsorship, promotional, or campaign content.
Because SignsIRL operates a location-based advertising marketplace, we collect information about users, properties, listings, campaign requests, advertising Creative, communications, payments, map activity, Scout submissions, and marketplace interactions.
2. Information We Collect
We collect information directly from you, automatically through your use of the services, from other users, from third-party service providers, and from publicly available sources.
2.1 Account Information
We may collect:
- Name;
- Email address;
- Phone number;
- Password or authentication credentials;
- Business name;
- Role, such as Host, Advertiser, Scout, admin, agency, or representative;
- Profile information;
- Account preferences;
- Communication preferences;
- Verification information;
- Login activity;
- Support history.
2.2 Host Information
If you are a Host or potential Host, we may collect:
- Property address;
- Approximate or exact location;
- Property type;
- Business name;
- Property owner, manager, or authorized representative information;
- Host contact information;
- Listing descriptions;
- Photos, videos, maps, Street View references, or similar media;
- Placement dimensions;
- Visibility notes;
- Traffic, access, or location notes;
- Availability;
- Pricing;
- Host approval preferences;
- Creative restrictions;
- Property rules;
- Installation rules;
- Payout information;
- Tax information;
- Insurance information, if requested;
- Proof of ownership, control, lease authority, or permission, if requested;
- Communications with Advertisers, Scouts, SignsIRL, or service providers.
2.3 Advertiser Information
If you are an Advertiser, agency, sponsor, or campaign buyer, we may collect:
- Business name;
- Contact information;
- Billing information;
- Campaign goals;
- Requested locations;
- Target markets;
- Budget;
- Campaign dates;
- Product or service category;
- Creative files;
- Brand assets;
- Ad copy;
- URLs;
- QR codes;
- Landing pages;
- Offer details;
- Approval history;
- Campaign communications;
- Payment, refund, chargeback, and transaction history;
- Performance-related information, such as scans, clicks, leads, proof photos, or campaign reports.
2.4 Scout Information
If you act as a Scout or submit potential locations, we may collect:
- Name and contact information;
- Submitted addresses;
- Map pins;
- Coordinates;
- Photos;
- Videos;
- Field notes;
- Property observations;
- Business names;
- Host or owner contact information, if submitted;
- Referral information;
- Approval status;
- Credit or payout information;
- Communications with SignsIRL or potential Hosts;
- Device, timestamp, and location metadata associated with submissions.
Scout submissions may include information about properties that are visible from public areas or submitted by users who believe the property may be suitable for SignsIRL. Scout submissions do not guarantee approval, compensation, or listing publication.
2.5 Location, Map, and Property Data
Because SignsIRL is a location-based marketplace, we may collect and process:
- Addresses;
- Approximate locations;
- Exact locations;
- Map pins;
- Latitude and longitude;
- Geocoding results;
- Address autocomplete queries;
- Street View references;
- Aerial or map imagery references;
- Nearby roads, landmarks, or businesses;
- Traffic estimates;
- Visibility notes;
- Listing search areas;
- User location search activity;
- Distance, routing, or map interaction data.
Some location data may come from users, public sources, mapping providers, government records, property databases, third-party data vendors, or automated tools.
2.6 Creative and Campaign Content
We may collect:
- Artwork;
- Images;
- Logos;
- Brand names;
- Text;
- Slogans;
- Offers;
- QR codes;
- URLs;
- Print files;
- Campaign instructions;
- Approval comments;
- Rejection reasons;
- Proof-of-performance photos;
- Installed ad photos;
- Campaign reports;
- Communications about Creative review, Host approval, installation, maintenance, and removal.
2.7 Payment and Payout Information
We may collect payment and payout-related information, including:
- Billing name;
- Billing address;
- Payment method details;
- Transaction history;
- Invoices;
- Receipts;
- Refunds;
- Chargebacks;
- Processing fees;
- Marketplace fees;
- Payout amounts;
- Connected bank account information;
- Tax forms or tax identification information, if required;
- Payment processor identifiers.
We may use third-party payment processors. We may not receive or store complete credit card or bank account details, depending on the processor and payment method used.
2.8 Communications
We may collect and store communications involving SignsIRL, including:
- Emails;
- Text messages;
- Phone call records or metadata;
- In-app messages;
- Support tickets;
- Chat messages;
- Form submissions;
- Campaign messages;
- Host approval messages;
- Advertiser messages;
- Scout communications;
- Notices;
- Feedback;
- Dispute communications.
Where permitted by law, we may record or monitor communications for quality, safety, dispute resolution, training, legal compliance, fraud prevention, and marketplace support.
2.9 Device, Usage, and Technical Information
When you use SignsIRL, we may automatically collect:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring URLs;
- Pages viewed;
- Searches;
- Clicks;
- Time spent on pages;
- Account activity;
- Session data;
- Cookies and similar identifiers;
- Approximate location derived from IP address;
- Error logs;
- Security logs;
- Analytics data.
2.10 Information from Third Parties and Public Sources
We may collect information from:
- Payment processors;
- Mapping providers;
- Analytics providers;
- Advertising platforms;
- CRM tools;
- Email and SMS providers;
- Identity verification providers;
- Property databases;
- Government records;
- Public websites;
- Business directories;
- Social media or business profiles;
- Service providers;
- Other users.
3. How We Use Information
We use information to operate, improve, protect, and grow SignsIRL.
This includes using information to:
- Create and manage accounts;
- Verify users;
- Create and manage Listings;
- Review and approve potential Placements;
- Connect Hosts and Advertisers;
- Process Scout submissions;
- Evaluate property suitability;
- Display marketplace search results;
- Provide maps and location features;
- Process Campaign requests;
- Review Creative;
- Obtain Host approvals;
- Coordinate printing, installation, maintenance, proof photos, and removal;
- Process payments, payouts, refunds, fees, taxes, and chargebacks;
- Provide customer support;
- Send transactional messages;
- Send marketing communications, where permitted;
- Enforce our Terms of Service and marketplace policies;
- Detect fraud, abuse, spam, unauthorized access, and security risks;
- Resolve disputes;
- Comply with legal obligations;
- Improve marketplace quality;
- Analyze product usage;
- Develop new features;
- Generate aggregated or de-identified insights;
- Measure marketing effectiveness;
- Protect SignsIRL, users, properties, Campaigns, and the public.
4. How We Share Information
We may share information as described below.
4.1 With Other Marketplace Users
We may share information between Hosts, Advertisers, Scouts, agencies, and other users when necessary to operate the marketplace.
For example:
- A Host may receive information about an Advertiser requesting a Campaign;
- An Advertiser may receive Listing, Placement, location, approval, or Host-rule information;
- A Host may see Creative submitted for approval;
- A Scout submission may be used to contact a potential Host;
- Users may see limited profile, Listing, review, Campaign, or communication information;
- Approved Campaign details may be shared with parties needed to produce, install, maintain, document, or remove the advertising.
We may limit exact addresses, Host contact information, private property notes, payout information, and other sensitive details until a legitimate marketplace need exists.
4.2 With Service Providers
We may share information with vendors and service providers that help us operate SignsIRL, including providers for:
- Hosting;
- Cloud storage;
- Payments;
- Payouts;
- Tax reporting;
- Email;
- SMS;
- Phone;
- Customer support;
- CRM;
- Analytics;
- Advertising;
- Fraud prevention;
- Identity verification;
- Mapping;
- Geocoding;
- Address autocomplete;
- Street View or imagery;
- Printing;
- Installation;
- Photography;
- Proof-of-performance;
- Data enrichment;
- Legal and accounting services.
These providers may process information on our behalf or under their own terms, depending on the nature of the service.
4.3 With Mapping and Location Providers
We may share or process location-related information through third-party mapping providers. Map features may involve address searches, coordinates, map pins, geocoding, Street View imagery, aerial imagery, routing, or location suggestions.
Your use of mapping features may also be subject to the terms and privacy policies of the applicable mapping provider.
4.4 With Payment Processors
We share payment, billing, payout, transaction, tax, and identity information with payment processors and financial service providers as needed to process payments, payouts, refunds, chargebacks, fees, and tax reporting.
4.5 With Business Partners and Vendors for Campaign Fulfillment
For approved Campaigns, we may share relevant information with printers, installers, designers, photographers, property representatives, field vendors, proof-of-performance vendors, or other fulfillment partners.
This may include Creative files, installation instructions, Placement location, Host rules, access details, campaign dates, and contact information.
4.6 For Legal, Safety, and Compliance Reasons
We may disclose information if we believe disclosure is reasonably necessary to:
- Comply with law;
- Respond to subpoenas, court orders, legal process, or government requests;
- Enforce our Terms of Service;
- Investigate fraud, abuse, or security incidents;
- Protect rights, property, privacy, safety, or security;
- Respond to disputes;
- Prevent harm to Hosts, Advertisers, Scouts, SignsIRL, properties, Campaigns, vendors, or the public;
- Report suspected unlawful activity;
- Defend legal claims.
4.7 Business Transfers
If SignsIRL is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be disclosed, transferred, or sold as part of that transaction.
4.8 Aggregated, De-Identified, or Anonymized Information
We may create and use aggregated, de-identified, or anonymized information for analytics, research, marketplace insights, benchmarking, product development, advertising products, investor materials, sales materials, and other lawful business purposes.
For example, we may analyze marketplace demand by city, average pricing by Placement type, advertiser category trends, campaign performance benchmarks, or Host availability patterns.
5. Public and Semi-Public Listing Information
SignsIRL Listings are intended to help market real-world advertising opportunities. Some Listing information may be publicly visible or visible to logged-in users, Advertisers, sales prospects, Hosts, Scouts, or service providers.
This may include:
- Photos;
- General location;
- Approximate map area;
- Listing description;
- Placement type;
- Visibility notes;
- Availability;
- Price or price range;
- Host-provided restrictions;
- Campaign suitability;
- Public-facing proof photos;
- Installed campaign examples.
SignsIRL may choose to hide or limit exact addresses, Host identity, Host contact information, private access notes, payout information, and sensitive property details until appropriate.
Hosts should not submit information they are not authorized to share.
6. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, session replay tools, SDKs, analytics tools, advertising identifiers, and similar technologies.
These technologies may be used to:
- Keep you signed in;
- Remember preferences;
- Secure the Services;
- Detect fraud;
- Measure usage;
- Improve user experience;
- Understand marketplace activity;
- Analyze campaigns and marketing;
- Personalize content;
- Deliver or measure advertising;
- Debug errors;
- Improve Listings, maps, and campaign tools.
You may be able to manage cookies through your browser settings, device settings, cookie banner, privacy controls, or other tools we provide.
Some features may not work properly if cookies are disabled.
7. Advertising and Analytics
We may use analytics and advertising tools to understand how users find and use SignsIRL, measure marketing performance, retarget visitors, improve our services, and promote SignsIRL to potential Hosts, Advertisers, Scouts, and partners.
These tools may collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services or targeted advertising.
Depending on your location, certain advertising or analytics activities may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Where required, we will provide applicable privacy choices.
8. Communications, Calls, Texts, and Emails
By providing your contact information, you agree that SignsIRL may contact you about your account, Listings, Campaigns, Scout submissions, Host approvals, Creative approvals, payments, support, security, policy updates, and related services.
Where permitted by law and with any required consent, we may also contact you for marketing or promotional purposes by email, call, text message, or similar channels.
If you submit a form, request information, check availability, create an account, submit a Listing, submit a Scout location, or request a Campaign, you may receive marketing and non-marketing communications from SignsIRL or parties acting on our behalf. Message and data rates may apply. Consent to marketing communications is not a condition of purchase where prohibited by law.
You may opt out of marketing emails by using the unsubscribe link or other instructions in the email. You may opt out of marketing text messages by replying STOP where available. You may still receive transactional, account, legal, security, payment, and service-related communications.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, loss, misuse, disclosure, alteration, and destruction.
No website, application, marketplace, payment system, communication channel, or storage system is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your account credentials and notifying us promptly if you believe your account has been compromised.
10. Data Retention
We retain information for as long as reasonably necessary to provide the services, operate the marketplace, comply with law, resolve disputes, enforce agreements, prevent fraud, maintain security, process payments, support tax and accounting obligations, maintain business records, and improve the Services.
Retention periods may vary based on the type of information and the reason it was collected.
For example, we may retain:
- Account records while your account is active;
- Listing and Campaign records for business, legal, tax, and dispute purposes;
- Payment and payout records as required by law or accounting rules;
- Communications for support, compliance, and dispute resolution;
- Scout submissions for marketplace development and verification;
- Security logs for fraud prevention and platform safety.
We may retain aggregated, de-identified, or anonymized information indefinitely where permitted by law.
11. Your Privacy Choices
Depending on your location and applicable law, you may have rights to:
- Access personal information we have collected about you;
- Know the categories of personal information collected, used, disclosed, sold, or shared;
- Request correction of inaccurate information;
- Request deletion of certain information;
- Request a copy of certain information;
- Opt out of certain sales, sharing, targeted advertising, or profiling;
- Limit certain uses of sensitive personal information, where applicable;
- Withdraw consent where processing is based on consent;
- Appeal a denied privacy request, where required;
- Not be discriminated against for exercising privacy rights.
To submit a privacy request, contact us at:
Email: [privacy@signsirl.com]
Mail: [Insert Legal Mailing Address]
We may need to verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including where information must be retained for legal, tax, security, fraud prevention, dispute, contractual, or marketplace integrity reasons.
12. State Privacy Rights
Certain U.S. state privacy laws may provide additional rights to residents of those states.
If applicable, SignsIRL will provide required notices, rights, opt-outs, and appeal processes. This may include rights relating to access, deletion, correction, data portability, targeted advertising, sale or sharing of personal information, profiling, and sensitive personal information.
If we provide a “Your Privacy Choices” or similar link, you may use that link to exercise applicable opt-out rights.
13. California Privacy Notice
If you are a California resident, this section provides additional information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Categories of Personal Information We May Collect
We may collect the following categories of personal information:
- Identifiers, such as name, email address, phone number, IP address, account ID, business contact information, and mailing address;
- Commercial information, such as Campaign requests, purchases, transactions, payment records, refunds, chargebacks, and marketplace activity;
- Internet or electronic network activity, such as browsing activity, search activity, clicks, device information, and interaction with the Services;
- Geolocation information, such as approximate location, address searches, map pins, coordinates, and Listing locations;
- Professional or business information, such as business name, job title, advertiser category, property management role, agency role, or Host role;
- Audio, electronic, visual, or similar information, such as photos, videos, support messages, call records, or proof-of-performance images;
- Inferences, such as marketplace preferences, likely campaign interests, Host suitability, advertiser categories, or listing recommendations;
- Sensitive personal information, where applicable, such as precise geolocation, account login credentials, payment information, or government identifiers used for verification, tax, or payment purposes.
Sources of Personal Information
We may collect personal information from:
- You;
- Other users;
- Scouts;
- Hosts;
- Advertisers;
- Agencies;
- Service providers;
- Payment processors;
- Mapping providers;
- Analytics providers;
- Advertising partners;
- Public records;
- Public websites;
- Business databases;
- Government sources;
- Automatically through your use of the Services.
Purposes for Collection and Use
We use personal information for the purposes described in this Privacy Policy, including providing the Services, processing Listings and Campaigns, payments, security, legal compliance, customer support, marketing, analytics, marketplace improvement, and dispute resolution.
Disclosure of Personal Information
We may disclose the categories of personal information listed above to:
- Service providers;
- Payment processors;
- Mapping providers;
- Analytics providers;
- Advertising partners;
- Hosts;
- Advertisers;
- Scouts;
- Agencies;
- Printers;
- Installers;
- Photographers;
- Professional advisors;
- Government authorities;
- Business transaction parties;
- Other marketplace participants where necessary to provide the Services.
Sale or Sharing
SignsIRL does not sell personal information for money.
However, some uses of cookies, analytics, advertising pixels, retargeting tools, or advertising partners may be considered “selling” or “sharing” personal information under California law or similar state privacy laws. Where required, we will provide a method to opt out.
Sensitive Personal Information
We do not use sensitive personal information for purposes that require a right to limit under California law unless we provide the required notice and choice.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
14. Children’s Privacy
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.
Users must be at least 18 years old to create an account or use marketplace features.
15. International Users
SignsIRL is operated from the United States. If you access the Services from outside the United States, you understand that your information may be processed, stored, and transferred in the United States or other countries where our service providers operate.
Privacy laws in those countries may differ from the laws where you live.
16. Third-Party Links and Services
The Services may contain links to third-party websites, applications, tools, maps, payment processors, advertisers, vendors, or services.
This Privacy Policy does not apply to third-party services. We are not responsible for the privacy practices, security, content, or policies of third parties.
You should review the privacy policies of any third-party services you use.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by posting the updated policy, updating the “Last Updated” date, sending an email, providing an in-app notice, or using another reasonable method.
Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the updated policy.
18. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
SignsIRL
[Insert Legal Mailing Address]
Email: [privacy@signsirl.com]
Support: [support@signsirl.com]